Frequently Asked Questions

Currently, we do not, but we are working on accepting international credit cards at the moment.

Yes, we collect the sales tax on every transaction. Our marketplace adds the necessary tax to every transaction for you, and the buyer pays the checkout. From there we collect the sales tax and send it to the appropriate tax authorities.

Venderso is international, meaning you can create an account, purchase products, sell products, and use our service in any country.

Currently, venderso.com only supports the English language, contact us and let us know how we can accommodate you by translating the website to your language.

When you leave your email in the subscriber form, you agree to receive emails containing promotions, new arrivals, and ongoing sales.

Yes, we currently offer live chat support. When you contact us via live chat, we may not respond immediately, but will get back to you as soon as possible when available.

Venderso is an ecommerce store. We are currently looking into allowing vendors make accounts and sell their own products on our store for an affordable commission.

Customer satisfaction is our top priority, however if you are not satisfied with your purchase, we will offer a refund. ​ If the product has been used, then customer does not qualify for return. All returns must be sent back within 10 days of the purchase date. To qualify for a refund the item must be unused and in the same condition in which you received it. The item must be in the original packaging. Email us and tell us why you don't want the product. Once verified we will send customer the vendor's information to get refund. Customers are responsible for paying for the shipping cost for returning the item. Item must be returned to original vendor's warehouse. Once we review and verify your return request, the vendor will send the refund to your credit card, or original method of payment. Please contact us if you have any further questions or concerns.

Yes, our customers have an option to add or remove products during checkout, before the order is finished.

You may cancel your order before it is shipped. However, if your order already shipped, then you can contact us, and send your product back for a refund once your product has arrived. Used items cannot be refunded,

If your order hasn't arrived in 14 days, contact our customer support. There we will contact the courier service to file a missing package claim. If the package is insured, we may be able to file an insurance claim to get a refund. If the package is not insured, then you may not be able to receive a refund.

We are currently working on a way for customers to track their order, we will notify our customers as soon as it is available.

When you place an order on our site, you will be led to the checkout page. There you will see a box where you can redeem your promo code before paying.

Visit the account page located on the main menu, then proceed to create an account.

You will have an option to receive an email to recover your password or username.

Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.

- Orders received before 4:00 PM local time will be sent out the next business day. -

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You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.